Real estate investor sentiment plummeted in the first quarter of 2026 to the lowest level in the 11-quarter history of the survey, according to a recent survey from RCN Capital.

Most of the overall increase in nonbank mortgage-banking income in the first quarter of 2026 came from Rithm Capital, which saw a big improvement on the servicing side. (Includes data table.)

AI won’t necessarily reduce costs for servicers, but the technology can improve processes and borrower retention, according to industry participants.