February 6, 2026By James DohnertLenders Increasingly Leveraging Data Intelligence for RetentionMichael Patterson, chief operating officer at Freedom Mortgage, said intelligently using data collected from borrowers is key to improving customer experience and boosting retention.
February 6, 2026By James DohnertTech to Help Small Lenders Compete With Big PlayersExperts believe lenders will leverage new technologies to improve the customer experience.
January 23, 2026By James DohnertLenders Offering Guidance on Student Loan RepaymentsMortgage lenders are partnering with student loan debt repayment services as a pathway to drive business with new and existing borrowers.