Democratic lawmakers have called for the resignation of CFPB Director Kathy Kraninger over the bureau's handling of the response to the coronavirus pandemic, particularly its oversight of mortgage servicers.
The increase was driven by a double-digit jump in gripes related to mortgage applications. Criticisms regarding servicing and loan modifications, on the other hand, dropped. (Includes two data charts.)
Consumer complaints filed with the CFPB hit a new record high in the second quarter as the coronavirus pandemic continued to impact consumers’ financial status, according to a new Inside the CFPB analysis. (Includes data chart.)
Mortgages continue to top the list of COVID-19-related complaints; tool to combat elder fraud launched; state regulators form a pandemic steering group; California Assembly Bill 2501 fails to pass.
Even though the CARES Act grants relief from adverse credit reporting, some borrowers in forbearance plans have complained of a drop in their credit scores.
Mortgage-related gripes increased in the first quarter, reflecting the impact of COVID-19, according to a new analysis by Inside the CFPB. (Includes two data charts.)
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