Reversing the trend of the previous year, consumer complaints filed with the CFPB in-creased in the second quarter, according to an analysis by Inside the CFPB.
First Merchants Bank has reached a settlement with the Justice Department to resolve allegations of discriminatory lending by redlining predominantly African-American neighborhoods.
A report by a consumer group found that consumer complaints filed with the CFPB increased sharply last year. Various consumer advocacy groups have urged the bureau to keep its complaint database public.
Mortgage-related complaints filed with the CFPB in the first quarter of 2019 fell to the lowest level since 2012, with almost all categories seeing double-digit declines.
In May of last year, then acting Director Mick Mulvaney threatened to end public access to the CFPB’s consumer complaint database, calling it “a Yelp run by the federal government.” He issued two requests for information about complaint reporting and handling processes.But it’s been nearly a year since then, and the bureau still hasn’t decided what it should do with the complaint database.
Consumer complaints filed with the CFPB continued on a downward path in the first quarter, according to a new analysis by Inside the CFPB. [Includes one data chart.]
Mortgage complaints filed with the CFPB declined over the past two years, and the most-criticized category was mortgage servicing, according to a new snapshot. [Includes one data chart.]
Most mortgage-related complaints from servicemembers are related to servicing payments, according to an annual report by the CFPB’s Office of Servicemember Affairs.
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