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Home » Topics » Inside the CFPB » Complaints

Complaints
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Complaints About Credit Reports Surge

October 7, 2019
Yemeng Yang

Consumer complaints filed with the CFPB so far this year have increased due to a surge in gripes about credit reports, according to an analysis by Inside the CFPB.


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Complaint Database to be Kept Public, But with Some Changes

September 23, 2019
Yemeng Yang
The CFPB will continue to publish all previously disclosed fields in its consumer complaint database, but will find ways to provide the information in a more accurate and fair manner.
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Democrats Question New Student Loan Ombudsman

September 9, 2019
Yemeng Yang
Senators are seeking answers from Robert Cameron, the private education loan ombudsman, on how he plans to oversee student loan issues.
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Equifax Fined $700 million for 2017 Data Breach

July 29, 2019
Yemeng Yang
Equifax agreed to pay up to $700 million to settle federal and state claims regarding its massive 2017 data breach. Consumers can file claims to receive cash reimbursement of up to $20,000 per consumer.
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Mortgage Complaints Remain Flat in 2Q

July 29, 2019
Yemeng Yang
Mortgage-related complaints in the second quarter were nearly unchanged on a sequential basis, but dropped significantly from a year ago.
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Consumer Complaints Increase in the Second Quarter

July 15, 2019
Yemeng Yang

Reversing the trend of the previous year, consumer complaints filed with the CFPB in-creased in the second quarter, according to an analysis by Inside the CFPB.


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First Merchants Bank Settles Redlining Dispute With DOJ

June 24, 2019
Yemeng Yang
First Merchants Bank has reached a settlement with the Justice Department to resolve allegations of discriminatory lending by redlining predominantly African-American neighborhoods.
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Total Consumer Complaints Climbed Last Year

May 20, 2019
Yemeng Yang

A report by a consumer group found that consumer complaints filed with the CFPB increased sharply last year. Various consumer advocacy groups have urged the bureau to keep its complaint database public.


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RESPA Kickback Class Actions Survive Time Bar

April 30, 2019
Yemeng Yang

Lenders, including Bank of America, face revived class action status over kickback schemes with a title company.


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Mortgage Complaints Drop to New Low

April 22, 2019
Yemeng Yang

Mortgage-related complaints filed with the CFPB in the first quarter of 2019 fell to the lowest level since 2012, with almost all categories seeing double-digit declines.


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