Mortgage-related gripes filed with the CFPB declined in the fourth quarter, but complaints regarding loan modifications were up double digits. (Includes two data charts.)

The three national credit reporting agencies’ poor response to consumer complaints raises serious questions about their intentions, the CFPB said in a new report.

The agencies outlined lease termination, eviction and foreclosure protections as key issues tied to military families.

Mortgage-related gripes to the CFPB declined by 14% in the third quarter. Loan mods showed the weakest improvement, with complaints down 5%. (Includes two data charts.)

Consumer complaints filed with the CFPB are up 79% since the start of the pandemic, a new analysis by Inside the CFPB shows. (Includes two data charts.)

The government settled a mortgage redlining case against a southern bank, but a warning shot may’ve been fired on technology and bias.

The CFPB under Rohit Chopra is expected to be much more aggressive regarding fair lending and fair servicing than under his predecessors.

The bureau filed a joint amicus brief with the Federal Trade Commission in a case that seeks to use a section of the Communications Decency Act to avoid prosecution under the Fair Credit Reporting Act.

Consumers self-identifying as older Americans filed 1,987 gripes related to mortgages in the first half of 2021, a sharp increase from the same period last year. Conventional mortgages made up most of the complaints.

Senate bill seeks to reward whistleblowers; CFPB examines complaints based on census tracts; new members appointed to CFPB advisory boards and councils.