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Home » Topics » Inside the CFPB » Complaints

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SPS Loses Bid to Dismiss Lawsuit on Loan Payment Practices

September 15, 2025
Shannon Clark
Select Portfolio Servicing allegedly charged borrowers up to $15 in fees to make a mortgage payment online or by phone when its actual cost of processing was less than 50 cents per transaction.
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Bureau Still Standing After Appeals Court Decision

September 2, 2025
Shannon Clark
Even if the Trump administration initiates a massive reduction-in-force at the CFPB, industry attorneys believe the bureau won’t shut entirely and will still be able to do its job.
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Federal Appeals Court Reverses Dismissal of Unison Case

September 2, 2025
Shannon Clark
The Ninth Circuit Court of Appeals vacated a lower court’s dismissal and held that Unison’s equity-sharing agreement meets the definition of a reverse mortgage under the Washington Reverse Mortgage Act.
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Court Allows Bureau’s Experian Lawsuit to Move Forward

September 2, 2025
Shannon Clark
A district court dismissed some of the bureau’s claims against Experian, citing expiry of the statute of limitation.
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Complaints About Mortgage Servicing Decline in Second Quarter

August 4, 2025
Shannon Clark
Consumer complaints filed with the CFPB regarding mortgage servicing declined by 10% during the second quarter of 2025. (Includes two data tables.)
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Judge Denies DOJ Request to End Redlining Consent Order

August 4, 2025
Shannon Clark
The court found that ESSA Bank & Trust hasn’t substantially complied with the DOJ’s 2023 consent decree, contrary to assertions by the Trump administration.
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Consumer Advocates Sue CFPB Over Section 1071 Final Rule

August 4, 2025
Shannon Clark
The lawsuit calls on a district court to require the CFPB to begin collecting and publishing small business lending data.
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CFPB Employee EEO Complaints Slow in FY2024

July 7, 2025
Shannon Clark
In fiscal year 2024, sex, race and age were the most frequently cited bases of discrimination among equal employment opportunity complaints received by the bureau.
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Court Denies Motion to Vacate CFPB-Townstone Settlement

June 23, 2025
Shannon Clark
A district court determined that granting a motion to vacate based on the new arguments advanced by the CFPB would “be to undermine the finality of judgments.”
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PACE Trade Group Challenges CFPB Rule

June 9, 2025
Shannon Clark
A trade group representing residential Property Assessed Clean Energy financial providers filed a lawsuit against the final rule, which is set to take effect in early 2026.
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