Tom Feltner, associate director of consumer policy at Americans for Financial Reform, said the changes will have a “chilling effect” on the number of people who are willing to seek help from the bureau on a wide range of issues — not just credit reporting errors.
Industry attorneys said the complaint portal changes improve the CFPB’s complaint process as a whole, while consumer advocates argue the changes discourage consumers from filing complaints.
The bureau called discussions with Bilt Technologies a “collaborative process” that has secured redress for consumers harmed by the fintech’s transition to a new bank partnership.
The trade group said a federal AI regulatory framework is needed to avoid a patchwork of costly, confusing and potentially contradictory compliance obligations.
Three states have enacted legislation to prohibit denials of divorce- triggered mortgage assumptions. Similar statutes are likely to follow in other states.
With the CFPB reportedly revisiting its 2024 proposed Regulation X servicing rule, the American Bankers Association reminded the bureau of several revisions it should consider.
Mortgage borrowers urged the high court to weigh in on federal preemption, once again, saying a circuit court split involving interest payments on funds in mortgage escrow accounts heightens the stakes.