At his confirmation hearing, Brian Johnson pledged to prioritize consumer protection, promote accountability by ensuring the CFPB acts within its statutory limits and modernize bureau operations.

Loan officers in a recent survey said the lack of starter homes, and not high interest rates, was affecting housing affordability.

Many recent homebuyers are facing challenges as they have not been able to refinance as they had planned.

After Rocket Mortgage shot to the top of the primary servicing rankings, it also topped the most mortgage-related complaints received by the Consumer Financial Protection Bureau for the first six months of 2026.

Servicing and loan modification issues continued to account for the majority of complaints filed with the bureau in the second quarter of 2026, including a rise in issues involving mods. (Includes two data tables.)

At his nomination hearing last week, Brian Johnson said his decisions at the CFPB will not be influenced by that of his predecessor.

The draft CFPB Reform Act, which is backed by CFPB Acting Director Russell Vought and House Republicans, seeks to bring the agency under the appropriations process, among other reforms.

The bureau has called for feedback regarding the TILA-RESPA Integrated Disclosure rule, issues involving reverse mortgages and fee disclosure tolerance thresholds.

Brandon Milhorn, president and CEO of the Conference of State Bank Supervisors, said technology can completely change how state examinations are conducted.

Democrats in Congress demanded that CFPB Acting Director Russell Vought justify the actions he’s taken to reshape the bureau during his tenure.