The MBA and many other trade groups have urged federal regulators to extend a break on troubled debt restructuring for loan mods related to the coronavirus.
The strongest pulse in the secondary market for MSR was in coissuance transactions involving Fannie and Freddie servicing rights. Bulk deals continue to struggle. (Includes three data charts.)
The banking industry's aggregate portfolio of servicing for others was down slightly in the second quarter, although the top five players shed a combined $100 billion. (Includes data chart.)
Monitoring calls between employees and borrowers can provide insight on customer satisfaction and help servicers meet compliance requirements, according to S&P Global Ratings.