Banks began reporting third quarter results this week and, as might be expected, negative servicing marks were quite noticeable.

Most of the industry's declining balance of servicing for others was attributable to Wells Fargo, JPMorgan Chase and Bank of America.

The nation’s 12th largest servicer, continues to lose money, but in early August company insiders started buying stock in the firm.

Originations are booming but the government’s latest reading on mortgage employment wasn’t exactly encouraging. Still, interviews conducted by Inside Mortgage Trends reveal that many shops are looking to hire.

Borrowers are increasingly using self-service options offered by servicers, leaving only the more complex tasks for call center agents to handle.

Who says the stock market isn't receptive to mortgage companies these days? Don't tell that to New Rez and Sachem. Meanwhile, the MSR bulk auction market is springing to life once again.

A large bank merger and Wells Fargo’s move to unload Ginnie Mae servicing played key roles in the surge of bulk MSR transfers during the second quarter.

Falling interest rates are sometimes a bad thing — case in point is Mr. Cooper and negative MSR marks. Also, it’s been somewhat quiet on the M&A front but perhaps a change is in the wind.

Having learned their lesson, mortgage servicers say they are now better prepared to help borrowers impacted by natural disasters.