Complaints filed with the CFPB regarding mortgage servicing went up in the first quarter of 2024, while issues tied to mortgage originations declined. (Includes two data tables.)

Plano, TX-based nonbank NFTN recently failed and its servicing transferred to Ginnie Mae.

Two large nonbank retail lenders took losses in the fourth quarter, with officials stressing that better days are ahead. Guild is growing through M&A while loanDepot is reducing its staffing.

Employee count increased at United Wholesale Mortgage in 2023, while at Rocket Companies it was down 20.5% on an annual basis. (Includes data table.)

The equity investment is led by Liberty Strategic Capital, a firm headed by former Treasury Secretary Steven Mnuchin.

Select Portfolio Servicing remained the largest nonprime mortgage servicer at the end of 2023. Delinquencies in the sector are climbing. (Includes data table.)

Delinquencies increased in the fourth quarter as borrowers faced growing financial pressure. Still, some of the increase in delinquencies looks to be related to a quirk in the calendar. (Includes data tables.)

The CFPB’s proposal on streamlining mortgage servicing standards will likely be issued this spring. The regulator is trying to balance loss-mitigation options and foreclosure protections.

The amount of Ginnie Mae servicing outstanding increased by 1.9% in the fourth quarter. On an annual basis, servicing volume was up 8.2%. Defaults on loans in Ginnie MBS are also rising, particularly for FHA loans. (Includes four data tables.)

CFPB issues advisory opinions on background checks, credit file disclosures requested by consumers; banks critical of advisory opinion on information requests; banks look to slow overdraft rulemaking; new servicing requirements in California; Senate fails to override veto of bill that would halt Section 1071 data collection.