Consumer complaints filed with the CFPB about lending services declined across all categories except for mortgages during the second quarter of 2026. (Includes two data tables.)

New technologies and poor data management have caused an increase in legal challenges for mortgage originators.

Denial rates for most mortgage products declined on an annual basis in 2025, though denials of applications for purchase mortgages via FHA and USDA increased slightly. (Includes data table.)