Complaints filed with the CFPB regarding mortgage servicing went up in the first quarter of 2024, while issues tied to mortgage originations declined. (Includes two data tables.)
Consumer complaints filed with the CFPB against the financial services industry increased in all most categories in the fourth quarter of 2023. (Includes two data tables.)
Consumer complaints filed with the CFPB regarding mortgages dropped 2.4% in 2023 amid a 40.6% fall in originations. Servicers were the main target of borrower ire. (Includes two data tables.)