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Complaints

Home » Topics » Inside the CFPB » Complaints
  • November 24, 2025
    By Shannon Clark

    Zillow Sued for ‘Steering’ Borrowers to its Lending Business

    The online real estate marketplace is accused of providing incentives to affiliated real estate agents to “steer” homebuyers toward mortgages from Zillow Home Loans.
  • November 24, 2025
    By Shannon Clark

    Lenders Hit With Consent Orders From States

    California and Washington issued separate consent orders involving alleged violations of mortgage and consumer protection laws.
  • October 27, 2025
    By Shannon Clark

    Mortgage Complaints Rise Moderately in Third Quarter

    Consumer grievances received by the CFPB increased across three of the four major complaint categories during the third quarter of 2025.
Read More
  • September 15, 2025
    By Shannon Clark

    SPS Loses Bid to Dismiss Lawsuit on Loan Payment Practices

  • September 2, 2025
    By Shannon Clark

    Bureau Still Standing After Appeals Court Decision

  • September 2, 2025
    By Shannon Clark

    Federal Appeals Court Reverses Dismissal of Unison Case

  • September 2, 2025
    By Shannon Clark

    Court Allows Bureau’s Experian Lawsuit to Move Forward

  • August 4, 2025
    By Shannon Clark

    Complaints About Mortgage Servicing Decline in Second Quarter

  • August 4, 2025
    By Shannon Clark

    Judge Denies DOJ Request to End Redlining Consent Order

  • August 4, 2025
    By Shannon Clark

    Consumer Advocates Sue CFPB Over Section 1071 Final Rule

  • July 7, 2025
    By Shannon Clark

    CFPB Employee EEO Complaints Slow in FY2024

  • June 23, 2025
    By Shannon Clark

    Court Denies Motion to Vacate CFPB-Townstone Settlement

  • June 9, 2025
    By Shannon Clark

    PACE Trade Group Challenges CFPB Rule

Read More

Products

  • CFPB, Industry Groups Launch Awareness Campaign (IC)

    $55.00
  • Mortgage Complaints Inch Up Broadly in Third Quarter (IC)

    $350.00
  • Consumer Groups Urge CFPB to End Relief for Credit Bureaus (IC)

    $55.00
  • Consumer Groups Accuse CFPB of Hiding Complaint Narratives (IC)

    $55.00
More Products

Authors

  • Yemeng Yang
  • Andras Malatinszky
  • Lisa Burden
  • Paul Muolo
  • Brandon Ivey
  • Namrata Bhatia
More Authors

Downloads

  • Consumer Complaint Filed With CFPB by Company 9M18gen
  • Inside the CFPB Full Issue January 22, 2018 (PDF)gen
  • Inside the CFPB Full Issue July 17, 2017 (PDF)gen
More
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