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Complaints

Home » Topics » Inside the CFPB » Complaints
  • August 7, 2023
    By Namrata Bhatia

    Credit Reporting Complaints Continue to Climb

    Consumer complaints filed with the CFPB regarding credit reporting were sharply up in the six months ending June from a year ago. Criticisms about mortgages and student loans saw declines. (Includes two data charts.)
  • August 7, 2023
    By Sam Manas

    Communication, Tech Key for Mortgage Servicers

    An analyst at J.D. Power said servicers must proactively communicate with borrowers and offer digital channels through which consumers can easily find solutions to their problems.
  • July 24, 2023
    By Sam Manas

    Mortgage-Related Complaints Drop Across the Board in 2Q

    Consumer complaints to the CFPB related to mortgages were down sharply from the early months of the year, with huge drops in every category, according to a new Inside the CFPB analysis.
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  • July 10, 2023
    By Sam Manas

    Student Loan Complaints Down Prior to Court Ruling

  • June 26, 2023
    By Sam Manas

    Republicans Grill Chopra Over Procedure, Informal Guidance

  • June 12, 2023
    By Sam Manas

    CFPB Highlights Regulatory Issues Involving Chatbots

  • May 1, 2023
    By Sam Manas

    Consumer Complaints Spike Across Categories in First Quarter

  • May 1, 2023
    By Brandon Ivey

    Other News in Brief

  • April 17, 2023
    By Andras Malatinszky

    Mortgage Complaints Rise Sharply in First Quarter

  • February 6, 2023
    By Sam Manas

    Consumer Complaints About Credit Reports Surge in 2022

  • January 23, 2023
    By Sam Manas

    Consumers Filed Fewer Mortgage-Related Complaints in 2022

  • January 23, 2023
    By Sam Manas

    Servicemember Identity Theft on the Rise

  • December 5, 2022
    By Sam Manas

    CFPB Sharing Detailed Complaint Data With Local Governments

Read More

Products

  • CFPB, Industry Groups Launch Awareness Campaign (IC)

    $55.00
  • Mortgage Complaints Inch Up Broadly in Third Quarter (IC)

    $350.00
  • Consumer Groups Urge CFPB to End Relief for Credit Bureaus (IC)

    $55.00
  • Consumer Groups Accuse CFPB of Hiding Complaint Narratives (IC)

    $55.00
More Products

Authors

  • Yemeng Yang
  • Andras Malatinszky
  • Lisa Burden
  • Paul Muolo
  • Brandon Ivey
  • Namrata Bhatia
More Authors

Downloads

  • Consumer Complaint Filed With CFPB by Company 9M18gen
  • Inside the CFPB Full Issue January 22, 2018 (PDF)gen
  • Inside the CFPB Full Issue July 17, 2017 (PDF)gen
More
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