Consumer complaints filed with the CFPB against the financial services industry increased in all most categories in the fourth quarter of 2023. (Includes two data tables.)
Consumer complaints filed with the CFPB regarding mortgages dropped 2.4% in 2023 amid a 40.6% fall in originations. Servicers were the main target of borrower ire. (Includes two data tables.)
Consumer complaints filed with the CFPB increased during the third quarter, with credit cards and credit reports jumping from already high levels. Gripes about student loans also saw a big jump during the quarter. (Includes two data charts.)