The special servicing rate for office and mixed-use property loans held in commercial MBS saw the largest monthly deterioration.

Federal operations that were disrupted during the shutdown are expected to bounce back, helping lenders with loans stuck in their pipelines.

The fourth-largest credit bureau could help reduce the cost of credit report pulls for mortgage lenders.

New report from ICE said that 4.1 million mortgage holders could save at least 75 basis points by refinancing.

Servicers find new opportunities to leverage AI in the call center in a play to reach more younger borrowers.

AI and self-service options are increasingly being used to help servicers communicate with younger homeowners.

Mortgage executives recommend frequent communication and annual in-person meetings to help staff overcome burnout challenges.

ICE’s lender clients are interested in using AI for document automation and customer engagement.

A strong pipeline should help keep momentum going for commercial MBS issuance in the fourth quarter. But long-term challenges remain due to the government shutdown.