Michael Patterson, chief operating officer at Freedom Mortgage, said intelligently using data collected from borrowers is key to improving customer experience and boosting retention.

Experts believe lenders will leverage new technologies to improve the customer experience.

Bob Broeksmit, president and CEO of MBA, said the CDIA is distorting mortgage lenders’ position and reason for urging a change to the tri-merge credit reporting requirement.

After a fall in interest, reverse mortgages are gaining popularity.

Pete Mills, a senior vice president at MBA, believes housing affordability initiatives are more likely to come from executive orders this year.

The Trump Adminstration is said to be considering ways to boost housing affordability through executive order.

Bob Broeksmit, president and CEO of the Mortgage Bankers Association, said the Consumer Data Industry Association's recent arguments in support of the tri-merge credit report requirements ignore that CDIA members have a massive financial stake in preserving the status quo.

A recent survey of lenders by The Mortgage Collaborative found that lenders are making technology enhancements a strategic investment priority in 2026.

The AARP Foundation filed a class action lawsuit against Celink, Finance of America Reverse and Carrington Mortgage Services claiming that they unlawfully charged home equity conversion mortgage borrowers prohibited fees.

The Provident deal contains loans mostly made to prime credit borrowers.