Mortgage executives recommend frequent communication and annual in-person meetings to help staff overcome burnout challenges.

Primis Bank, SmartBank, Bank7 and other smaller banks are touting efforts to increase their mortgage lending. Meanwhile, some banks continue to pull back from the sector.

Alerting delinquent borrowers of their home equity might lead some to sell for a profit, avoiding the costs and disruptions incurred by foreclosure, according to industry analysts.

ICE’s lender clients are interested in using AI for document automation and customer engagement.

Rithm puts off potential spin-off of Newrez; Robinhood partners with Sage Home Loans for mortgage perks; AngelAi touts valuation; Bilt to allow mortgage payments via Venmo; PartnerOne to acquire Mortgage Cadence.

Some 36% of the third quarter’s $140.5 billion of bulk MSR transactions came from two big acquisitions by Lakeview Loan Servicing and Freedom Mortgage. UWM and AmeriHome were the respective sellers.

Mortgage lenders are seeking innovation and increased competition for credit reporting as loan origination costs continue to rise.

Merger and acquisition activity is expected to rise as more lenders attempt to reach economies of scale.

The delinquency rate on loans in Ginnie Mae MBS increased at a much faster pace than that on loans in GSE MBS, with the total delinquency rate for FHA mortgages hitting 10.90% at the end of September.

Loan originators using AI are seeing significant gains in productivity. Use cases range from non-consumer-facing activities to voice bots that interact with loan applicants.