Total complaints from users of financial services increased 25.9% on a quarterly basis to a record high of 604,174 in the second quarter of 2024.

Servicers have cited investments in technology to better track when a borrower might refinance, and investments in call center operations to complete the refis.

The economy is looking somewhat stronger than expected, based on data released Thursday.

Among 26 public commercial banks, 17 took losses on their mortgage business in the second quarter.

"While refi activity is up significantly over the last couple weeks, most borrowers would need mortgage rates to move much lower before they’re incentivized to refinance," said Mark Palim, deputy chief economist at Fannie Mae.

Select Portfolio Servicing handled servicing on mortgages with an unpaid principal balance of $166.70 billion as of the end of June, according to estimates by Inside Mortgage Finance.

Loose IT security controls could have made it possible for a malicious employee, or an external party with access to that employee's account, to gain full control of the FHFA network.

It's hard to pin down the "magical" number for interest rates that will unlock the housing market, according to the CEO of The Home Depot.

Scotiabank hired the managing director of Chase's mortgage warehouse unit.

Ginnie MBS issuance increased by 8.3% on a monthly basis in July while GSE volume declined somewhat.