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Home » Topics » Inside the CFPB » Complaints

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MBA, ABA Seek SCOTUS Ruling on Class Actions

March 31, 2025
Shannon Clark
The Supreme Court is considering whether a federal court can certify a class action when some of the class members are uninjured. MBA said the question is timely as class actions from private plaintiffs are expected to increase.
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CFPB Complaint Processing Back on Track

March 17, 2025
Brandon Ivey
It typically takes the CFPB less than one day to process a consumer’s complaint and send it to the company identified in the complaint. After the Trump administration disrupted operations at the bureau, the average complaint processing time temporarily jumped to six days.
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Trump Administration Denies Plans to Dismantle CFPB

March 3, 2025
Shannon Clark
The DOJ in a court filing accused the CFPB employee union of twisting a stop work order at the bureau as being part of a “coordinated campaign” by the Trump administration to eliminate the CFPB.
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CFPB Dismisses Lawsuit Against SoLo Funds

March 3, 2025
Shannon Clark
The bureau had alleged that the California-based short-term loan company disguised fee payments as “tips” or “donations.”
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Trump-Led CFPB Gets Section 1071 Rule Paused

February 18, 2025
Shannon Clark
The stay for now only applies to some lenders. But a pending court ruling in a Kentucky lawsuit against the bureau’s Section 1071 rule could stay compliance with the rule for all covered entities.
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Appeals Court Rules Servicer Violated FDCPA with Convenience Fees

February 18, 2025
Shannon Clark
Plaintiffs argued that fees charged to expedite payment were in violation of a Fair Debt Collection Practices Act provision that prohibits the collection of any amount unless it was expressly authorized when the debt was created.
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Complaints Against Mortgage Lenders and Servicers Ease in 2024

January 21, 2025
Shannon Clark
Mortgage-related complaints submitted by consumers to the CFPB last year were the lowest since the bureau opened its door more than a decade ago. (Includes two data tables.)
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CFPB Files First Lawsuit Tied to ATR Violations

January 21, 2025
Shannon Clark
The lawsuit accuses Vanderbilt Mortgage of originating loans without making a reasonable, good faith determination of the borrower’s ability to repay the loan. The legal action is likely to be re-evaluated under a new CFPB director, according to Sheppard Mullin attorneys.
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DOJ Fines Florida Lender $1.8M Over Redlining

January 21, 2025
Shannon Clark
The Mortgage Firm allegedly engaged in discriminatory lending practices in predominately Black and Hispanic neighborhoods in the Miami-Fort Lauderdale-West Palm Beach metro area.
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Appeals Court Upholds Verdict Against 1st Alliance

January 6, 2025
Shannon Clark
A Connecticut appeals court affirmed a trial court’s verdict that was in favor of the Connecticut Department of Banking revoking 1st Alliance Lending’s mortgage license.
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