Consumer complaints filed with the CFPB are up 79% since the start of the pandemic, a new analysis by Inside the CFPB shows. (Includes two data charts.)

The government settled a mortgage redlining case against a southern bank, but a warning shot may’ve been fired on technology and bias.

The CFPB under Rohit Chopra is expected to be much more aggressive regarding fair lending and fair servicing than under his predecessors.

The bureau filed a joint amicus brief with the Federal Trade Commission in a case that seeks to use a section of the Communications Decency Act to avoid prosecution under the Fair Credit Reporting Act.

Consumers self-identifying as older Americans filed 1,987 gripes related to mortgages in the first half of 2021, a sharp increase from the same period last year. Conventional mortgages made up most of the complaints.

Senate bill seeks to reward whistleblowers; CFPB examines complaints based on census tracts; new members appointed to CFPB advisory boards and councils.

Wells Fargo’s problems with the CFPB are now in the rear-view mirror, but the megabank has considerable OCC exposure. For starters, it cannot buy mortgage servicing rights.

Sanctioned once before by the CFPB, it could be the end of the line for an Oakland-based payday lender that caters to employees of the military.

Georgia residents submitted 825.2 complaints per million people against financial service providers in the second quarter of 2021. (Includes data chart.)

Many of the complaints about the big three credit reporting services involve inaccurate information, as well as efforts from credit repair organizations trying to get derogatory information removed from reports.