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Home » Topics » Inside the CFPB » Complaints

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CFPB Lifts Consent Order Put on Wells Fargo in 2016

September 13, 2021
Paul Muolo
Wells Fargo’s problems with the CFPB are now in the rear-view mirror, but the megabank has considerable OCC exposure. For starters, it cannot buy mortgage servicing rights.
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CA Lender Targeted by CFPB Stops Originating Loans

September 13, 2021
Paul Muolo
Sanctioned once before by the CFPB, it could be the end of the line for an Oakland-based payday lender that caters to employees of the military.
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Georgia Leads Consumer Gripes Filed with CFPB

September 13, 2021
Andras Malatinszky
Georgia residents submitted 825.2 complaints per million people against financial service providers in the second quarter of 2021. (Includes data chart.)
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Complaints About Credit Reporting Services Up in 2Q21

July 19, 2021
Lisa Burden
Many of the complaints about the big three credit reporting services involve inaccurate information, as well as efforts from credit repair organizations trying to get derogatory information removed from reports.
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Other News in Brief

July 6, 2021
Lisa Burden
Supreme Court leaves CDC moratorium intact; compliance expert Oliver joins DFPI; FTC to send refund checks; Burlington agrees to settle charges; West Virginia addresses zombie properties.
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CFPB Fines DriverLoan for Deceptive Deposit and Loan Products

June 7, 2021
Lisa Burden
The company and its CEO agreed to refund about $1 million in deposits to harmed consumers and pay $100,000 in civil penalties.
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CFPB Complaints Down in First Quarter

April 26, 2021
Andras Malatinszky
Consumer complaints filed with the bureau in the first quarter declined on a sequential basis but was up from same period last year.
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Florida Leads Consumer Complaints Filed with CFPB

March 1, 2021
Andras Malatinszky
In the most recent 12-month period, Florida residents submitted 2,716 complaints per million people against financial service providers. (Includes data chart.)
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2020: A Year of Discontent for Consumers

January 19, 2021
Andras Malatinszky
Consumer complaints across all categories sharply increased from the third to the fourth quarter of 2020. On an annual basis, gripes jumped 47.3%. Credit reports drew the most grievances while mortgage-related issues saw a relatively modest increase. (Includes data chart.)
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CFPB, Industry Groups Launch Awareness Campaign

November 23, 2020
Yemeng Yang
Some 279,000 mortgage borrowers who were current before the pandemic struck are now delinquent but not in forbearance, according to the CFPB.
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