In addition to deleting press releases, testimonies and speeches published before February 2025, the CFPB removed a website translation tool that allowed users to access information in several non-English languages.
Josh Silver, a senior fellow at the National Community Reinvestment Coalition, said more sophisticated data software now available should allow lenders to facilitate data collection.
A California district court dismissed certain claims under the Comprehensive Computer Data Access and Fraud Act, finding that the plaintiff lacked standing.
Industry attorneys said the complaint portal changes improve the CFPB’s complaint process as a whole, while consumer advocates argue the changes discourage consumers from filing complaints.
The bureau called discussions with Bilt Technologies a “collaborative process” that has secured redress for consumers harmed by the fintech’s transition to a new bank partnership.
The trade group said a federal AI regulatory framework is needed to avoid a patchwork of costly, confusing and potentially contradictory compliance obligations.