A lender provided e-signed document authentication from DocuSign and testimony from a compliance officer, but that wasn’t enough to convince two courts that the borrower had actually signed the document.

Officials from the Federal Reserve have warned about redlining and steering risks from digital targeted advertising, though it may be the best way for lenders to market their products.

Adoption of eNotes has been limited, though activity surged in 2019 led by Quicken Loans and warehouse lenders. There are benefits for lenders willing to deal with the problems that accompany electronic processes.

The intensity of information technology adoption at banks played a role in loan performance during the financial crisis, according to a working paper by the International Monetary Fund.

Application programming interfaces have the potential to create efficiencies in the mortgage industry, though standardization is key, according to leaders spearheading an effort at MISMO.

The Conference of State Bank Supervisors’ fintech initiatives, while focusing mainly on consumer lending, will ultimately benefit nonbank mortgage firms.

The ways in which servicers interact with borrowers can play a major role in whether the lender/servicer will retain the customer, according to a Stratmor study. Borrowers tend to like email communication.

A Boston-based startup that provides an alternative to a traditional home equity loan raised $100 million to fuel its nationwide expansion.

Fraud risk on purchase mortgages increased in November after falling for six consecutive months, according to First American. The risk could be contained as long as interest rates stay relatively low.