A new study from J.D. Power showed that mortgage servicers could better meet customer demands by implementing online chat and AI technologies into their workflows.
Lenders, servicers and tech vendors are touting their latest products that include AI; many borrowers don’t appear to be ready to embrace AI in the mortgage process; and a handful of non-AI announcements.
Six of the top 10 significant defects in loans acquired by Fannie Mae in the first quarter of this year weren’t on the list in the last quarter of 2023. Income calculation, though remained at the top of the list.
A court recently ruled that the fall in Rocket’s stock price following the release of first-quarter 2021 earnings was driven by substantive disclosures rather than public statements by the company’s CEO.
Generative artificial intelligence tools can be used to help mortgage lenders develop relationships with clients and investors, according to industry stakeholders.
Government agencies, philanthropic organizations and the housing finance community must work together to create funding sources for home repair programs to help sustain affordable homeownership, according to the Joint Center for Housing Studies at Harvard University.
New technologies such as electronic closings, data validation services and income calculators are helping to increase quality assurance standards and mitigate risk, according to panelists at MBA’s compliance and risk management conference.