Servicers have limited means to mitigate continued increases in tax assessments and property insurance premiums that squeeze borrowers.

Mortgage executives believe reverse-mortgage products are a valuable tool to boost originations as the average age of homeowners is increasing and more seniors are looking for ways to take advantage of the equity in their homes.

Operating income in Intercontinental Exchange’s mortgage technology segment increased during the fourth quarter of 2025 and the firm is working on a number of artificial intelligence initiatives.

Servicers should prepare for an increase in foreclosure activity among first-time borrowers and those with lower reserves.

Onity takes $120.0 million deferred tax asset valuation allowance; income/employment defects rise; Sagent launches servicing platform; AI company rescinds link to Intercontinental Exchange.

Michael Patterson, chief operating officer at Freedom Mortgage, said intelligently using data collected from borrowers is key to improving customer experience and boosting retention.

Experts believe lenders will leverage new technologies to improve the customer experience.

Pennymac Financial Services sped up its adoption of Vesta Innovations’ loan origination system to drive more recaptures.

In March, “trigger leads” will come to an end, prompting lenders to come up with new solutions for lead generation.

Newrez will use Valon’s artificial intelligence-led operating system for servicing mortgages starting in 2027.