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Consumer Complaints Fall in 4Q19, But Up Annually

January 6, 2020
Yemeng Yang

Consumer complaints filed with the CFPB across major categories dropped in the fourth quarter, but it was a different story on an annual basis, according to a new analysis by Inside the CFPB. (Includes data chart.)


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CFPB Trimmed Spending and Cut Staff in FY 2019

December 2, 2019
Yemeng Yang

The CFPB’s latest financial report for fiscal year 2019 reveals a cut in the agency's workforce, lower funding levels and a slower enforcement process.


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Complaints About Credit Reports Surge

October 7, 2019
Yemeng Yang

Consumer complaints filed with the CFPB so far this year have increased due to a surge in gripes about credit reports, according to an analysis by Inside the CFPB.


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HMDA: Denial Rates Vary Among Racial Groups, Lenders

October 7, 2019
Yemeng Yang

Denial rates on mortgage applications in 2018 show mixed trends among loan types, racial groups and lenders, according to an Inside the CFPB analysis.


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Complaint Database to be Kept Public, But with Some Changes

September 23, 2019
Yemeng Yang
The CFPB will continue to publish all previously disclosed fields in its consumer complaint database, but will find ways to provide the information in a more accurate and fair manner.
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‘Tech Sprints’ Proposed to Spur Regulatory Innovation

September 23, 2019
Yemeng Yang
The bureau is exploring the use of “Tech Sprints,” a model used in the United Kingdom for collaborative innovation, to promote regulatory compliance innovation.
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Alternative Data Use Could Expand Credit Access

August 12, 2019
Yemeng Yang
The CFPB’s review of a fintech company’s lending practice shows that using alternative data could expand credit access and at the same time allow lenders to remain compliant with fair lending laws.
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Consumer Complaints Increase in the Second Quarter

July 15, 2019
Yemeng Yang

Reversing the trend of the previous year, consumer complaints filed with the CFPB in-creased in the second quarter, according to an analysis by Inside the CFPB.


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Comment Period on HMDA Data Points Extended

July 1, 2019
Yemeng Yang
The CFPB extended the comment period by three months on its advanced notice of proposed rule-making regarding whether to revise additional HMDA data points added under its 2015 rule.
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UI Wants Full Multifamily HMDA Data Disclosure

May 3, 2019
Yemeng Yang

The institute has called for full public release of multifamily lending data collected for 2018. Meanwhile, the CFPB said it will retire its HMDA explorer tool in the coming months.


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