As one East Coast-based banker put it: “Before the pandemic exploded, I had eight or nine new customers lined up I wanted to bank. Right now, that’s on hold until this passes.”
The senators write: “The CFPB and FHFA must also have plans to use their respective tools and authorities to immediately address trends that indicate borrowers are receiving inaccurate information or unequal treatment, or that servicers are not complying with the law.”