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Home » Topics » Inside the CFPB » Complaints

Complaints
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Mortgage Complaints Tick Up in First Quarter

May 12, 2025
Shannon Clark
Servicing issues once again took the lead for the most mortgage-related complaints submitted to the CFPB in the first quarter of 2025. (Includes two data tables.)
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CFPB Dismisses its Appeal of UDAAP Lawsuit

May 12, 2025
Shannon Clark
The move continues a recent pattern of withdrawing the bureau from lawsuits under new leadership at the CFPB.
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CFPB Employees in Limbo Amid Legal Battles

April 28, 2025
Shannon Clark
The Trump administration’s planned reduction-in-force would terminate more than 1,400 employees at the bureau, reducing the agency’s workforce to around 200 employees.
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Lawsuit Regarding DOGE Access at CFPB Moves Forward

April 28, 2025
Shannon Clark
The bureau is entangled in a lawsuit that alleges the agency authorized DOGE employees to access computer systems containing sensitive information.
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Management of CFPB Less Fettered Under Latest Court Order

April 14, 2025
Shannon Clark
The new preliminary injunction allows for the Trump administration to fire CFPB employees and issue a reduction-in-force to employees, as long as the administration abides by certain provisions.
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Appeals Court Sympathetic to Arguments From NTEU

April 14, 2025
Shannon Clark
An appeals court judge appeared to favor of authorizing a limited preliminary injunction against the Trump administration in a lawsuit brought by the National Treasury Employees Union.
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CFPB Leaves MoneyGram Lawsuit; Case Will Proceed

April 14, 2025
Shannon Clark
A judge granted the bureau’s request to withdraw from the 2022 lawsuit, but the case will move forward.
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Experian Argues CFPB’s Claims Are Time Barred

April 14, 2025
Shannon Clark
The consumer reporting agency asserted that some of the claims in the lawsuit exceeded their statutes of limitation.
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Preliminary Injunction in NTEU Lawsuit Halts Trump

March 31, 2025
Shannon Clark
The injunction is in place until the court resolves the lawsuit brought by the NTEU. The Trump administration appealed the order.
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CFPB Seeks to Vacate Settlement, Repay Lender

March 31, 2025
Shannon Clark
New CFPB leadership said the bureau’s investigation into Townstone was not prompted by any actual harm, but by quota-style statistics.
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