Consumer advocacy groups have urged the CFPB to impose strict limits on debt collection agencies in order to protect consumers from abusive practices.

The CFPB has ordered USAA Federal Savings Bank to pay $15.5 million in restitution and fines to settle claims it neglected consumers’ stop payment requests and reopened accounts without consent. The consent order is the first one under the leadership of Director Kathy Kraninger.

The CFPB lacks a systematic process to prioritize consumer risks and use all of its tools to address them, the U.S. Government Accountability Office said in a recent report.

Consumer complaints across major categories saw double-digit declines in the fourth quarter, according to a new analysis by Inside the CFPB. [Includes one data chart.]

CFPB Receives Funding for Second Quarter of Fiscal 2019; CFPB Issues 2018 Annual Employee Survey; Mortgage Servicing Rules Apply to Servicers Only: Court Ruling.

In a New Year’s message, Director Kathy Kraninger said the CFPB will “vigorously enforce the law” and encourage market innovation.

The CFPB determined the ATR rule has reduced lending to some extent to borrowers with high debt-to-income ratios…

Under RESPA, servicers are generally required to consider borrowers for loss mitigation if the servicer receives a loss mitigation application at least 37 days before a scheduled foreclosure sale.

The odds of GSE “recap and release” becoming a reality just went down…

We’re just 11 days into the new year and already things are getting interesting in the mortgage industry...