Mortgage servicers can use the template to apply for a no-action letter to cover their use of Brace Software for online loss-mitigation applications.

The CFPB and the Conference of State Bank Supervisors jointly issued a consumer relief guide detailing borrowers’ rights under the CARES Act.

The bureau recently issued two factsheets addressing transaction coverage and appraisal delivery requirements under the Equal Credit Opportunity Act’s valuation rule.

When it comes to coronavirus-related complaints, more than one in five criticisms are about mortgages, according to CFPB Director Kathy Kraninger.

Consumers facing pandemic-related financial emergencies can seek modifications or waivers regarding certain waiting period requirements under the TILA-RESPA Integrated Disclosure and Regulation Z rules.

Several trade and consumer groups are lobbying the Federal Communications Commission to exempt robocalls regarding forbearance options during the pandemic from the Telephone Consumer Protection Act.

Applications for purchase mortgages dropped by 27% in the last week of March compared to the first week of the month. The decline was more pronounced among consumers with higher credit scores.

Lawmakers, led by Sen. Sherrod Brown, D-OH, are urging Director Kathy Kraninger to not weaken the bureau’s ability to identify discriminatory lending patterns, particularly during the pandemic.

A former economist at the CFPB on his last day accused Trump appointees at the bureau of manipulating the research process to justify the payday lend-ing rule overhaul, according to a leaked memo.

The CFPB reminded lenders to ensure compliance with fair lending obligations when handling applications under the Paycheck Protection Program.