Many efforts started during the Biden administration won’t move forward. But servicing reforms are still in the works at the CFPB. And the bureau is considering major changes to LO comp.
Subservicing balances continue to grow, but the sector is facing challenges. One of the biggest: UWM is becoming a servicer, not a customer. (Includes data table.)
The total delinquency rate among large servicers increased by 11 basis points during the second quarter of 2025. The reading was down compared with June 2024, though delinquencies look poised for further increases. (Includes two data tables.)
High MSR prices are prompting some potential buyers to sit out. Prices are being propped up by limited supply and declining servicing costs as big firms invest in technology.
Merger discussions between Rocket Companies and Mr. Cooper Group started in October 2024. The transaction was announced in March only after Rocket made several revisions to its initial offer.
Many of the top five servicers had declines in either owned servicing or primary servicing during the second quarter of 2025. Much of the market share lost by the largest firms stayed within the top 25. (Includes three data tables.)
While delinquencies on loans in Ginnie MBS are much higher than for GSE mortgages, prices for Ginnie MSRs can rival those seen for GSE servicing, for some characteristics.