We’ll never seen another quarter like 3Q20 again, right? Not so fast. Nonbank managers report that business is hardly slowing as 2020 winds down.

Servicing advisors are using the phrase “green shoots” to describe what looks like a revival in MSR sales. But don’t pop the champagne quite yet.

Only one bank said it “very frequently” offers a reduction in interest rates or principal owed, according to a recent Federal Reserve survey. The most frequently offered relief option for portfolio loans: payment deferrals.

As originations surge, the mortgage employment picture continues to brighten — that's good news for the rank-and-file but potentially bad news for the C-suite.

A mortgage boom for the ages? So far this year, Rocket (Quicken Loans) has outearned one GSE and is within striking distance of the other.

The share of loans in the seriously delinquent category increased during the third quarter. Loan performance was worst among FHA mortgages. (Includes data chart.)

In order to settle a class-action lawsuit, the nation’s largest servicer said it will provide forbearance only to borrowers who request assistance verbally, in writing or through electronic means.

Nonbanks gained ground on depository institutions among the top 50 participants in the servicing market. Several large banks were content to let their portfolios decline. (Includes two data charts.)

The flow market for MSR sales is returning to normal after COVID-related volatility in March and April caused demand for MSRs to wane. Traditional sellers of MSRs retained servicing this summer, helped by profits from the refi business.