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Consumer Complaints Reached All-Time High in 1Q20

April 27, 2020
Yemeng Yang

Consumer complaints filed with the CFPB reached a record high in the first quarter of 2020 driven by a surge in credit reporting complaints, according to a new analysis by Inside the CFPB. (Includes data chart.)


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CFPB Finalizes Increase in HMDA Reporting Thresholds

April 27, 2020
Yemeng Yang
Amid talk about regulatory delays due to the lockdown, the CFPB finalized a rule on collecting and reporting data under the Home Mortgage Disclosure Act. More rulemaking could follow.
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Banks Can Close Mortgages Without Advance Appraisals

April 27, 2020
Yemeng Yang
Banks can delay getting an appraisal for certain real estate-related transactions for up to 120 days after a mortgage closes. The leeway applies only to portfolio loans.
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Seek Forbearance Only as Last Resort: CFPB to Borrowers

April 27, 2020
Yemeng Yang
The CFPB has called upon borrowers to exercise caution before requesting forbearance, noting that they will have to repay any missed or reduced payments.
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State AGs Urge CFPB to Rescind Credit Reporting Guidance

April 27, 2020
Yemeng Yang
If the CFPB does not resume vigorous oversight of credit reporting agencies and furnishers, the states will step up and fill the vacuum, AGs warned.
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CFPB, FHFA to Exchange Servicing Information

April 27, 2020
Yemeng Yang
The CFPB and Federal Housing Finance Agency have agreed to share mortgage servicing data to protect consumers during the pandemic.
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Other News in Brief

April 27, 2020
Yemeng Yang
CFPB advisory committees to meet May 1; borrowers with DTI ratios exceeding 43% barred from California Housing Finance Agency programs; forbearance and foreclosure requirements in Massachusetts.
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Coming Soon: Fannie and Freddie Yanking MSR Portfolios. But at What Cost?

April 27, 2020
Paul Muolo

The GSEs used “repair shop” subservicing vendors during the 2008 financial crisis. It would appear their time has come again.


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FHA Prepping LLPAs on Forbearance Loans?

April 27, 2020
Paul Muolo

“One thing’s for certain: They’re taking on a lot more risk,” said one mortgage insurance official...


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CFPB Outlines Best Practices for COVID-Related MSR Transfers

April 27, 2020
Yemeng Yang

The CFPB will consider "good-faith efforts" by mortgage servicers to prevent consumer harm during a servicing transfer...


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