Debt service coverage ratio mortgages, residential transition loans and other alternative products include some unique features that can’t necessarily be handled well by servicing systems for standard residential mortgages.

Servicing issues once again took the lead for the most mortgage-related complaints submitted to the CFPB in the first quarter of 2025. (Includes two data tables.)

Prices for mortgage servicing rights remain strong as the supply of servicing for sale is declining and investors are hungry for more. MSRs tied to both low interest rates and high interest rates are being met with sustained demand.

United Wholesale Mortgage plans to continue to grow organically, making investments in technology. The nonbank took a large loss in the first quarter as values of mortgage servicing rights declined.

Rithm continues to post strong earnings, but officials at the REIT are frustrated by how the market treats its stock. It also has a SPAC-in-waiting and a mortgage company it would like to spin off.

Mr. Cooper Group’s owned servicing volume took a downturn in the first quarter. Some large banks also continued to reduce their owned servicing.

The nonbanks took negative marks on their large holdings of mortgage servicing rights as hedges didn’t fully offset a decline in interest rates on mortgages during the first quarter.

The parent company of Better Mortgage reached an agreement with SoftBank to restructure debt, prompting a jump in Better’s stock price. However, Better’s cash reserves are dwindling.

Rithm has once again used its servicing rights in a capital markets deal. Why haven’t other MSR owners followed its lead?

On some recently issued expanded-credit MBS, servicing fees have been as low as 5 basis points. S&P and some other rating services review deals applying assumptions for higher servicing fees.