Servicing issues once again took the lead for the most mortgage-related complaints submitted to the CFPB in the first quarter of 2025. (Includes two data tables.)
At one point, the bureau appeared to consider firing only around 648 employees, which would leave the agency with more than 900 employees, according to newly filed internal emails.
Several state AGs seeking answers from the CFPB regarding restitution; CFPB won’t prioritize BNPL enforcement; Pennsylvania kickstarts new consumer complaint tools; CSBS wants preemption regulations rescinded; GAO to investigate CFPB activity; CFPB won’t focus on enforcement actions regarding the small-business lending final rule.