Overall, mortgage citations accounted for only 8% of total gripes...

For certain residential mortgages, including refis, banks can delay obtaining an appraisal for up to 120 days after a loan closes.

Federal and state laws prohibit intentional discrimination against protected groups...

Ocwen said it received written notification on the violation from the NYSE on April 8.

In an industry update, Keefe, Bruyette & Woods predicts it may still take some time before the establishment of an emergency funding facility for residential servicers with MBS payments coming due.

The IVES system, which many criticize as being antiquated, functions by way of a fax machine...

One of the goals: to assist nonbanks so they are not declared in technical default, an event that would trigger financing covenants they have with their warehouse lenders.

Scott Olson, executive director of the Community Home Lenders Association: "This is a period of deep uncertainty for IMBs. Those that service [loans] are getting hit with huge unexpected liquidity demands regarding advances."

FHA forbearance is expected to swell in the weeks and months ahead...

But will the central bank act decisively? “Powell’s remarks were encouraging,” one veteran industry lobbyist noted.