Compass Point Research told clients that the case not only directly affects mortgage originators, but has implications for other lending sectors as well.
Roughly 90 percent of the time, residential loan officers never see the end mortgage customer, according to several weeks’ worth of interviews conducted by Inside Mortgage Finance. However, few in the industry think it’s a problem. “We have the technology not to see our applicants,” said Jim Picard, vice president of home loans for Denali Alaskan Federal Credit Union. The technology that Picard and others refer to is...
After hearing from the industry, the CFPB determined that the short turnaround could pose challenges for lenders that allow consumers to lock rates late in the day or after business hours.