Ocwen experienced the greatest percentage decrease in average monthly complaint volume from the first quarter of 2015 to 1Q16. Then again, Ocwen's servicing portfolio has been shrinking.
Subservicing firms now process roughly 16.3 percent of all home mortgages in the U.S., the highest reading since Inside Mortgage Finance began publishing these data two years ago.
Exclusive data compiled by Inside Mortgage Finance show the FHA’s share of the primary MI market was 39.9 percent in the first quarter of 2016, compared to 33.5 percent in the first quarter of last year.