Mortgage servicers can use the template to apply for a no-action letter to cover their use of Brace Software for online loss-mitigation applications.

When it comes to coronavirus-related complaints, more than one in five criticisms are about mortgages, according to CFPB Director Kathy Kraninger.

The CFPB reminded lenders to ensure compliance with fair lending obligations when handling applications under the Paycheck Protection Program.

Annual fair lending report issued; CFPB’s COO Kate Fulton to join FHFA; consumer complaint database enhanced.

The CFPB issued guidelines for mortgage servicers to identify issues that may arise from servicing transfers.

The CFPB has called upon borrowers to exercise caution before requesting forbearance, noting that they will have to repay any missed or reduced payments.

If the CFPB does not resume vigorous oversight of credit reporting agencies and furnishers, the states will step up and fill the vacuum, AGs warned.

Attorneys have cautioned mortgage servicers about the potential fair lending risks that may arise from their handling of forbearance and loan-modification requests due to the pandemic.

Federal and state financial regulators will adopt a flexible supervisory and enforcement approach regarding certain communication requirements under mortgage servicing rules during the pandemic period.