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Inside the CFPB
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Consumer Narratives Would be Added to Complaint Database Under CFPB Proposal as Industry Frets

July 24, 2014
Mortgage lenders and other financial services providers are up in arms about a new Consumer Financial Protection Bureau proposal to allow consumers to post narrative complaints about companies in the agency’s online complaint database. The bureau wants to expand the current database to include “unstructured consumer complaint narrative data.” A consumer who submits a complaint will be given the opportunity to check a consent box giving the bureau permission to publish his or her narrative. Where the consumer provides consent to publish the narrative, the related company will be given...
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JPMorgan Accused of Violating CFPB’s Mortgage Servicing Rules

July 24, 2014
Thomas Ressler
In response to the suit, a Chase spokesman said, “We approved Ms. Wasko for a loan modification in 2010, but she never accepted it."
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HUD: Other Lenders Will Fill the Void if JPMorgan Bolts FHA

July 24, 2014
Paul Muolo
Are officials at HUD worried that JPM's Jamie Dimon may follow through on his threat to leave the FHA program? Not in the least.
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10 Trade and Consumer Groups Tell FHFA: Please, No Increases in G-Fees or LLPAs

July 24, 2014
Charles Wisniowski
The 10 groups question “whether it is appropriate for the GSEs to target private sector returns while in conservatorship.”
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Short Takes: More Gripes About the FHFA IG Report on Nonbanks / Will the MI Biz Shift back to FHA? / GSE REO Contractor Accused of Discrimination / Ellie Mae Signs Fat Lease / A Rise in Mortgage Applications but Can it Last?

July 23, 2014
Paul Muolo, Brandon Ivey, Charles Wisniowski, and Sherry Muolo
One critic of the report on nonbank risk had this to say: “It’s just ridiculous what they [the IG] get away with. There’s risk in every business. Don’t they get it?”
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CFPB Proposes Adding Unvetted Customer Narratives to Complaint Database

July 23, 2014
Thomas Ressler
Mortgage industry representatives are quite leery about the CFPB proposal. The comment period ends August 22.
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Short Takes: Will CIT be a Player in Mortgages? / Another New CEO for Union Mortgage / Credit Suisse Buying NPLs from Astoria / JPM Gets Some Credit / IMA in Market with $1B of MSRs

July 22, 2014
Paul Muolo and Brandon Ivey
Union Mortgage has been losing some of its top executives over the past year. A few months back, its president and CEO Robert Eastep departed for Stonegate Mortgage…
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How Can the CFPB Even Enforce Its ‘Mini-Corr’ Guidance?

July 22, 2014
Thomas Ressler
“The entire subject of ‘mini-corr’ and the CFPB’s interpretation is the result of a witch hunt perpetrated by one of the lawyers that moved from the Federal Reserve Board,” said one disgruntled broker.
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Most Mortgage Complaints Filed with CFPB Decline – Except for Servicing

July 22, 2014
Thomas Ressler
Criticisms about servicing seem to be stubbornly resistant to much improvement, however, hovering in the 3,000 to 4,000 range for the last six quarters.
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HUD Launches Audit of BB&T, Bank Establishes Reserves Just in Case

July 22, 2014
Paul Muolo
The audit is being conducted by HUD’s Office of Inspector General to assess the bank’s compliance with FHA requirements related to the origination of loans insured by the agency.
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