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Inside the CFPB
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Servicers Must Prepare to Help Borrowers Exiting Relief

April 12, 2021
Lisa Burden
The CFPB’s warning to servicers: There is no time to waste, no excuse for in-action and no reason to be surprised by what is coming.
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CFPB, FTC Targeting Illegal Evictions

April 12, 2021
Lisa Burden
Despite government prohibitions, there are reports major multistate landlords are forcing people out of their homes, the two federal agencies noted.
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CFPB Suggests Strategies to Communicate with Borrowers

April 12, 2021
Lisa Burden
Online self-service options can be scaled up more easily than traditional call centers, providing servicers with additional flexibility to handle spikes in homeowner requests, the bureau said.
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Other News in Brief

April 12, 2021
Lisa Burden
2020 HMDA data now available; CFPB acts against debt collector.
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What’s Holding Back Rohit Chopra’s CFPB Nomination?

March 29, 2021
Lisa Burden
Many industry insiders believe the reason for the delay is to prevent the Federal Trade Commission from obtaining a Republican majority when FTC Commissioner Rohit Chopra resigns to take charge at the CFPB.
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CFPB Signals Support for ATR Under Payday Rule

March 29, 2021
Lisa Burden
Acting Director Dave Uejio expressed concerns about any business model that is dependent on consumers’ inability to repay their loans.
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Bureau Monitoring Possible Seizure of Stimulus Checks

March 29, 2021
Lisa Burden
Unlike the first two rounds of COVID-19-related relief payments, the latest $1,400 check isn’t protected from being garnished by debt collectors.
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LOs Win Class Classification in Wells Fargo Pay Dispute Lawsuit

March 29, 2021
Lisa Burden
Loan officers employed with the megabank since May 2016 claim the depository unlawfully required significant off-the-clock work and failed to properly calculate overtime.
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Mortgage Gripes Filed with CFPB Reverse Trend in 2020

March 29, 2021
Lisa Burden
After trending down for three consecutive years, mortgage-related complaints filed with the CFPB increased sharply in 2020.
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CFPB Sues California Student Loan Debt Relief Company

March 29, 2021
Lisa Burden
As more borrowers look to modify their debt when pandemic-related moratoriums end, the CFPB is likely to increase scrutiny of companies offering such relief, an industry attorney said.
Read More
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