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Difficulties with Technology and Loan Officers Limit Lenders’ Adoption of Digital Mortgage Offerings

June 1, 2017
Almost every week it seems like a lender launches a digital mortgage process allowing for loan applications to be received and processed online effortlessly and efficiently. However, according to a recent survey of lenders, a number of barriers stand in the way of digital mortgages. Lenders cited various technology issues, costs and difficulties getting loan officers to change behavior as barriers to digitizing the mortgage process. Some 73 lenders participated in the survey administered by the Strategic Mortgage Finance Group earlier this year. The top barrier to digital mortgage offerings was...
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Short Takes: A Revolving Door for Mortgage CEOs? / The Fight Against an Industry Fee to Help FHA Tech / What is DOS? / Redwood’s Next MBS / SG’s Goal: A Rated Deal / Another New Branch for Castle & Cooke

May 31, 2017
George Brooks, Brandon Ivey, and Paul Muolo
“Even with optimal outcomes agreed by all parties in a typical three- to five-year contract, public and private company CEOs find themselves constantly under the ‘results’ microscope," said consultant Paul Hindman.
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CFPB Did Not Fully Secure Sensitive Enforcement Data, OIG Finds

May 22, 2017
Thomas Ressler
The CFPB responded that “none of the identified opportunities for improvement ever resulted in any breach of confidential information outside the bureau.”
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Blend Wants to Help ‘Digitize’ Mortgages

May 19, 2017
Since its founding roughly five years ago, mortgage technology vendor Blend has landed five top-10 residential lenders for its digital origination platform and 20 customers overall. It also has raised $60 million in seed money from investors, but has no current plans to tap the private equity market for cash, which is probably a good sign. “We may raise more money, but not at the moment,” said company Co-founder and Chief Executive Officer Nima Ghamsari. But is Blend profitable ...
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Digitalizing the Back Office is the Next ‘Big Thing’

May 19, 2017
Plenty of attention continues to be paid to online mortgage shopping and to getting the e-mortgage off the ground in hopes of revolutionizing the entire home loan origination experience for the consumer. But if the potential of digitalization and related technologies is to be fully realized, the back office needs to be addressed, and soon; otherwise lenders run the risk of creating massive backlogs because of the resultant choke points. On the first point, Nate Longfellow ...
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DocuSign First Got Wind of Malicious Email Campaign May 9

May 16, 2017
Paul Muolo
A DocuSign spokesman did not return a telephone call and email regarding the hacking campaign.
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Short Takes: Certain Trade Groups Applaud Watt’s Move / It’s Not ‘Recap and Release’ / GSE Share Price Hardly Budges / Ocwen is a ‘Market Perform’ / Amy Brandt to Head Vendor

May 11, 2017
Paul Muolo
Watt’s comments on building capital did not move the share price of Fannie/Freddie common very much...
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States Challenge OCC’s ‘Fintech’ Charter

May 5, 2017
State regulators filed a complaint last week seeking to prevent the Office of the Comptroller of the Currency from creating a national charter for nonbank financial technology companies. The charter would preempt state laws, eliminating a “patchwork” of compliance issues for marketplace lenders and other fintech companies. “If the OCC is allowed to proceed with the creation of a special-purpose nonbank charter, it will set a dangerous precedent that any federal agency can ...
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Short Takes: At Impac, a Nice Paycheck for Two Executives / Some History / A Strong Comeback / Invitation Completes Fannie Mae Deal / RedVision Hires Altisource Exec

May 4, 2017
Paul Muolo
The two top executives at Impac Mortgage Holdings took home a combined $13.22 million in pay last year...
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Short Takes: Mnuchin to the GSEs: Keep Those Checks Coming / Speculation on a Payment Change / Ocwen Makes Some Headway / 735,000 Loan Mods and Counting / First Mr. Cooper, Now Morty

May 3, 2017
Brandon Ivey and Paul Muolo
Perhaps the new Treasury secretary finally looked at the numbers, realizing that Fannie and Freddie – wards of the government since September 2008 – forked over roughly $20 billion to Uncle Sam…
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