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New Online Lending Platform Hopes to Put Loan Officers Out of Work

August 29, 2017
Thomas Ressler
“The NOLO platform allows customers to complete the mortgage lending process entirely online without the industry standard loan officer interference at each step,” 360 said.
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New Online Lending Platform Dumps Loan Officers

August 25, 2017
Are loan officers headed for extinction? There certainly will be much less of a market for them in the future if the new online platform, No Originating Loan Officer, being rolled out by 360 Mortgage Group, a privately-owned mortgage banking firm based in Austin, TX, takes hold across the industry. On the other hand, fewer humans in the mortgage lending mix may mean fewer opportunities for errors, cutting compliance corners or engaging in steering and other discriminatory practices that ...
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Short Takes: Changes for the HARP Program / Still Eligible: 143,000 / But Shrinking / Citadel Servicing Crosses $1B Mark / A New CIO for Freddie Mac

August 17, 2017
Paul Muolo
The FHFA estimates that roughly 143,000 GSE borrowers are still eligible to use the HARP program.
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Lenders Starting to Use Webcams to Close Loans

August 17, 2017
Brandon Ivey
The company is also working with Stewart Title...
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Mortgage Lenders Starting to Use Webcams to Close Loans, Providing Borrowers More Flexibility

August 17, 2017
Mortgage closings moved out of the office years ago to places more convenient for borrowers. Now, technology allows closing to occur without all the parties being present in the same place. United Wholesale Mortgage claims to be the first lender to have completed a “virtual e-closing” with a refinance that closed at the end of July. The lender allowed the borrowers and notary to use webcam technology and electronically sign all of the closing documents. Previously, lenders offering e-closings have required some in-person contact with a notary to e-sign closing documents. “This ultimately eliminates...
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Mortgage Servicers May Be on the Cusp of a New Era But Borrower Satisfaction Suddenly Takes a Hit

August 17, 2017
With the troubles from the financial crisis fading in the rear-view mirror, the residential mortgage servicing industry could be on “the edge of glory,” if companies can elevate their game and keep it at a high level, according to analysts with S&P Global Ratings. “The financial crisis left mortgage servicing hanging on a moment of truth,” they said in a new report. “This led to substantial changes in the industry in the past 10 years, the effects of which are still being felt today.” The changes included...
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Alternative Credit Scores for GSE Loans will Have to Wait for the Single-Security Project

August 16, 2017
Carisa Chappell
Mel Watt called the credit score explorations one of the “most difficult” evaluations he’s taken on as FHFA director.
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Guild Mortgage Hires PHH’s CIO Gabe Minton

August 15, 2017
Sherry Muolo
At PHH, from 2014 to 2017, Minton held the title of senior vice president and chief information officer.
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Borrower Satisfaction Key in Servicing Transfers

August 11, 2017
Companies looking to acquire servicing via bulk transfers need to be mindful of how the transaction will impact borrowers, according to analysts at Strategic Mortgage Finance Group. Officials at Stratmor warned that a poorly executed transfer can significantly reduce servicing value as dissatisfied borrowers are unlikely to refinance with the lender/servicer. Michael Grad, a senior partner at the firm, said a servicing operation that maintains a strong borrower relationship and ...
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Investors Love Mortgage REITs, Nonbanks Not So Much; Another IPO Try for loanDepot?

August 9, 2017
Paul Muolo
Industry consultants contend that loanDepot – the nation’s 10th largest overall originator – still hopes to go public one of these days…
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