Zillow Group earlier this month agreed to acquire Mortgage Lenders of America, a national residential originator based in Overland Park, KS. Shortly after the announcement was made, Zillow’s share price crumbled, suggesting that investors aren’t bullish on the mortgage business these days.
Use of blockchain technology could help increase profits for lenders and servicers in fewer than 10 years, according to Andrew Weiss, a principal at Strategic Mortgage Finance Group. Weiss was an architect of Fannie Mae’s Desktop Underwriter in the 1990s and likened the current skepticism about blockchain to lenders’ lack of faith in automated underwriting before such systems became ubiquitous. “How can any technology replace the years of training and experience ...
Mortgage servicing is lagging behind other financial services in adopting digital capability and it is impairing borrower satisfaction, according to the results of the 2018 U.S. Primary Mortgage Servicing Satisfaction Study from J.D. Power. “The challenges the servicers have are the bar keeps rising and expectations rise particularly when it comes to digital interaction,” said Craig Martin, senior director of the mortgage practice at J.D. Power. “The majority of consumers coming in or ...
Mortgage environments run by artificial intelligence? Not yet – but close. Artificial intelligence and automation are helping mortgage servicers streamline servicing and reduce costs but may be costing some humans their jobs, according to analysts with Standard & Poor’s Global Ratings team. However, there is no cause for alarm because human power remains vital to the mortgage process. The day AI completely takes over mortgage servicing is still very far off, analysts said ...
The U.S. Treasury Department this week called for a major technology push in financial markets that includes big upgrades in government mortgage-insurance programs. While most of the proposals could be accomplished by the agencies themselves, they also require funding from Congress. A new Treasury report backed Trump administration proposals to fund FHA technology up-grades, some of which could be used to expand digitalization of loan files. Funding legislation on ...
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