Operating income in Intercontinental Exchange’s mortgage technology segment increased during the fourth quarter of 2025 and the firm is working on a number of artificial intelligence initiatives.

Servicers should prepare for an increase in foreclosure activity among first-time borrowers and those with lower reserves.

Onity takes $120.0 million deferred tax asset valuation allowance; income/employment defects rise; Sagent launches servicing platform; AI company rescinds link to Intercontinental Exchange.

Michael Patterson, chief operating officer at Freedom Mortgage, said intelligently using data collected from borrowers is key to improving customer experience and boosting retention.

Experts believe lenders will leverage new technologies to improve the customer experience.

Mortgage lenders are partnering with student loan debt repayment services as a pathway to drive business with new and existing borrowers.

Truist is using an AI tool from Dark Matter Technologies for underwriting processes while having humans validate the results. Meanwhile, MISMO is working on a framework for AI.

AI is expected to be increasingly used by both lenders and borrowers thanks to improvements in the seemingly ubiquitous tech.

Lenders with high adoption rates for tools from Freddie Mac like automated collateral estimator and asset and income modeler have significantly lower per-loan costs and higher per-loan profits, the GSE says.

Carrington Mortgage and Rate launched new tools to reach borrowers with limited English proficiency.