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Home » Topics » Inside Mortgage Finance » Servicing

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VA Exceeds FHA by Wide Margin in Servicemembers’ Complaints in ‘17

January 26, 2018
The Consumer Financial Protection Bureau last year logged 988 servicemember complaints related to the origination and servicing of VA and FHA mortgages. CFPB data showed VA outscored FHA on the number of complaints, 740 to 248, respectively, in 2017. The top five reasons for servicemember complaints were trouble during the payment process, difficulty in paying the mortgage, loan servicing, applying for a purchase mortgage or refinance, and closing a loan. Other complaints were about loan modification and foreclosure, mortgage brokers, incorrect information, settlement process and costs, underwriting/credit decision, credit-reporting company’s investigation of a consumer problem, and improper use of a credit report. Abusive practices related to loan churning might not be reflected clearly in servicemembers’ complaints in 2017 compared to the previous year, but a deeper dive into the ... [Chart]
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Ginnie Mae Sets Boundaries on Issuer Risk in MSR Portfolios

January 26, 2018
Ginnie Mae is expanding its guidelines to clarify the amount of risk it considers acceptable for an issuer’s mortgage servicing rights portfolio and what administrative actions an issuer with excessive portfolio risk could face. The move is part of the agency’s continuous monitoring of issuer activity and MSR portfolios to ensure they are not putting issuers, investors or the program at risk. In its revised MBS Guide, Ginnie provides examples that fall outside of the acceptable risk parameters. Issuers deemed to carry excessive risk will find their participation in the MBS program greatly restricted, the agency warned. In addition, Ginnie may require offenders to recalibrate their high-risk portfolio to more acceptable risk levels, diversify their portfolio, or restrict their participation in Ginnie’s co-issue program, Pool Issues for Immediate Transfer (PIIT) and/or multiple pools. Ginnie is urging issuers to review the ...
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Lennar’s Mortgage Arm Subject of DOJ Probe; Quicken Case Proceeds

January 26, 2018
The Department of Justice has had a busy month in terms of False Claims Act enforcement.Eagle Home Mortgage, a subsidiary of Lennar, is under government investigation for its FHA underwriting and quality-control processes – code words for a potential FCA lawsuit. Lennar, a nationwide builder of new homes, disclosed the probe in its annual Securities and Exchange Commission filing. The company said the Department of Justice has subpoenaed its mortgage subsidiary for documents relating to FHA-insured loans originated and sold in previous years. There were no other details. Lennar said Eagle has provided the DOJ with information related to the loans and is cooperating with investigators. “The DOJ has to date not asserted any claim for damages or penalties,” the Miami-based homebuilder said. Meanwhile, in federal district court in Detroit last week, government prosecutors argued with Quicken Loans’ attorney, Jeffrey Morganroth, over a motion to narrow the loan sample the ...
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Urban Institute’s MSC Suggests Options to Improve FHA/VA Mods

January 26, 2018
Loan modifications by FHA, VA and the U.S. Department of Agriculture do not provide meaningful payment relief when the market interest rate is higher than the original note rate, according to a report from the Urban Institute’s Mortgage Servicing Collaborative. In a typical loan mod, payment reduction can be achieved by extending the term of the loan, lowering the interest rate, reducing the loan balance, or combining the three. However, FHA, VA and USDA mods cannot provide any of those options aggressively enough when interest rates rise, MSC’s brief noted. In addition, government loan mods rely on the willingness of servicers to cover some of the modification costs, such as for below-market rate mods or the VA’s principal forbearance. “[Such] restrictions limit the number of borrowers that can be assisted and the amount of payment reduction for borrowers who receive modifications,” the ...
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FHA Issues Disaster-Related Waiver For Early-Payment Default Reviews

January 26, 2018
FHA has issued policy waivers related to recent hurricanes and wildfires, including one for loan-level reviews for early-payment default. The agency announced the move as Black Knight reported another 60,000 mortgages becoming seriously delinquent in December because of hurricane-related fallout and other seasonal and calendar-related factors. The early-payment default waiver applies to FHA mortgages in presidentially declared major disaster areas (PDMDA) ravaged by hurricanes Harvey, Irma and Maria. The hard-hit areas are in Louisiana, Texas, Florida, Georgia, Puerto Rico, South Carolina and the U.S. Virgin Islands, as well parts of California that were scorched by recent wildfires. Due to the string of natural disasters, FHA anticipates an increase in EPDs – loans that become 60-day delinquent within the first six payments – in the affected areas. FHA believes that EPDs on loans closed before ...
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Congress Passes New Stop-Gap Funding Bill, Ends 3-Day Shutdown

January 26, 2018
President Trump this week signed a short-term spending bill that would keep the government operating until Feb. 8, 2018. The bill ended a three-day shutdown after the previous spending authority for most of the government expired at midnight on Jan. 19. However, the threat of another shutdown looms. FHA and Ginnie Mae both had contingency plans in place in case the short-lived shutdown dragged on, as it had in 2013. That event lasted for 16 days, at a loss of $1.6 billion a day to the federal government. Under FHA’s emergency plan, the agency would continue to endorse new single-family forward mortgages, but not Home Equity Conversion Mortgages and Title I loans. Ginnie would reduce staffing to essential personnel but continue its secondary market operations. It would continue to remit timely payment of principal and interest to investors, grant commitment authority and support issuance of ...
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Around the Industry

January 26, 2018
Recoveries from FCA Settlements Involving FHA Loans Down Dramatically in 2017. The Department of Justice reported collecting more than $543 million in False Claims Act settlements and judgments to resolve housing and mortgage fraud complaints in FY 2017, down from $1.6 billion in FY 2016. The largest settlement of a False Claims Act case was $296 million, which involved an FHA lender and the DOJ. In September 2017, a unanimous jury in Houston, TX, found that Allied Home Mortgage Capital Corp. and Allied Home Mortgage Corp. violated the FCA and the Financial Institutions Reform, Recovery and Enforcement Act of 1989 by falsely certifying that thousands of high-risk, poor-quality loans were eligible for FHA insurance. The companies were also accused of originating FHA loans from more than 100 “shadow” branch offices without authorization from the ...
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Non-Agency MBS Backed by Re-Performing Loans Performing Well, Boosted by Home Price Trends

January 26, 2018
Losses on non-agency MBS backed by re-performing loans issued in recent years have been minimal, according to DBRS. Performance has been helped by home price appreciation, and the one deal to suffer significant losses was an outlier in terms of the types of loans it included.
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PE Firms and REITs Show Interest in Financing Mortgage Servicing Rights

January 26, 2018
Brandon Ivey
The law firm helped a number of companies structure MSR financing transactions last year.
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What We’re Hearing: When the GSE Status Quo Ends / Burn This / Peter Wallison for FHFA Director? / Painful Memories at MGIC (The First Cut is the Deepest) / A Spot Check on Mortgage Applications / A Promotion at WFG National Title

January 26, 2018
Paul Muolo
As for the FHFA position, several trade group chiefs fear that once Watt departs, the FHFA will be put in the hands of a Mick Mulvaney-type...
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