CFPB Now Accepting Complaints About Online ‘Marketplace’ Lenders. The bureau is now taking complaints from the public about online marketplace lenders, including companies that play in the mortgage space. “When consumers shop for a loan online we want them to be informed and to understand what they are signing up for,” said CFPB Director Richard Cordray. “All lenders, from online startups to large banks, must follow consumer financial protection laws. By accepting these consumer complaints, we are giving people a greater voice in these markets and a place to turn to when they encounter problems.” The bureau also released a consumer bulletin that outlines tips for consumers who are considering taking [with exclusive data chart] ...
Industry groups representing mostly smaller mortgage lending institutions had some suggested revisions for the CFPB to take into account as it considers updating its Home Mortgage Disclosure Act resubmission guidelines. “The current resubmission standards are simply impractical and will become even more unattainable when the revised HMDA rule goes into effect,” said the American Bankers Association and the Consumer Bankers Association in a joint comment letter to the bureau. Equally as important, the current standards demand a level of accuracy that far exceeds what is necessary to achieve HMDA’s purpose. “More reasonable data integrity standards will underline our members’ focus on responsibly providing credit to consumers who meet prudent underwriting standards; they will not detract from these vital purposes,” they ...
The Consumer Mortgage Coalition and the Mortgage Servicers Working Group wrote the CFPB recently to express their concerns with the bureau’s proposal on successors in interest and urged a more simplified approach instead. “While the CFPB stated that the successors in interest proposal was designed to make account information available to confirmed successors in interest, and to make loss mitigation procedures available to them, the proposal would not make these available,” the groups said. To begin with, privacy protections that the CFPB has not proposed to amend would continue to prohibit servicers from providing information absent borrower consent. “When the borrower does consent to disclosures, the disclosures are permitted under current law,” the CMC and the MSWG note. Also under ...
A new survey by San Diego-based ClosingCorp of 1,000 repeat homebuyers who had purchased a home both before and after the CFPB’s integrated disclosure rule took effect found both negative and positive effects. To begin with, 64 percent of respondents said it was easier getting a mortgage under the old rules than under TRID. When it came to the amount of time it took to get and close a mortgage, 57 percent said it took longer under TRID than it did under the previous disclosure regime. Also, 51 percent of the respondents said there were more “unexpected costs, fees and surprises” in their most recent experience. On the other hand, 63 percent said that the new forms for loan estimates ...