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Student Loan Complaints Mostly Down in Third Quarter, Up YOY

October 27, 2014
After rising for two consecutive quarters, borrower complaints to the CFPB about their private student loans have dropped for the last two reporting periods, according to a new analysis and ranking by Inside the CFPB. Following up on the second quarter drop of 16.3 percent, borrower gripes fell 14.5 percent in the third quarter, the latest data from the bureau’s consumer complaint database show. Among the top 10 companies ranked by borrower grumblings, a wide variety of results could be clearly seen. Six of the top 10 saw double-digit declines during the third quarter, but two others saw increases of that magnitude, most notably Nelnet, up 33.3 percent from the second quarter. The biggest drop among the top 10 was ...
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CFPB Criticizes Private Student Loan Servicer Performance

October 27, 2014
The CFPB’s latest Student Loan Ombudsman’s Annual Report found fault with the performance of servicers in the relatively small number of instances in which borrowers – most of whom were struggling – have complained to the CFPB (less than 9,000), out of a universe of millions of loans outstanding.Since the bureau began accepting private student loan complaints in March 2012, the largest subset of complaints stem from borrowers seeking to avoid default during a period of financial hardship, the report noted. “Most frequently, borrowers submitting complaints are seeking to modify repayment terms to obtain a payment they can actually afford,” said the CFPB. “While student loan industry participants have stated that they intend to increase the number of programs to assist ...
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CFPB Finalizes 'Right to Cure' Loans That Exceed 3 Percent Cap

October 27, 2014
In a noteworthy concession to the mortgage lending industry, the CFPB last week finalized a “right to cure” loans in which a lender inadvertently breaches the 3 percent cap on points and fees for a loan that would otherwise be deemed a qualified mortgage under the agency’s ability-to-repay rule. Under amendments finalized this past Wednesday, if a lender discovers after the loan has closed that it has exceeded the 3 percent cap, there are limited circumstances in which it can pay a refund of the excess amount with interest to the consumer and the loan will still be considered a QM. First, the refund must occur within 210 days after the loan is made. The lender must also maintain and ...
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California Continues to Dominate the Jumbo Market – By Far

October 27, 2014
Brandon Ivey
Jumbo lending increased 14.2 percent in 2013 compared with the previous year. California posted a growth rate slightly above that level...
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Despite ‘Open Letter’ on Loan Mod Snafu, Ocwen’s Share Price Hits New Low

October 27, 2014
Brandon Ivey
Ocwen's open letter to borrowers likely will not assuage shareholders who have lost a ton of money on the firm.
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Short Takes: Try Convincing Commercial Banks About Buyback Relief / Fannie Not So Bullish / Simpler Comp Plans for LOs? / Wells Pays HECM Fine / New Correspondent Chief for Nationstar

October 27, 2014
Paul Muolo
Industry consultant Joe Garrett notes that one of his clients (back in 2003) had 52 loan officers and “about 52 comp plans”…
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HUD to Let Property-Flipping Waiver Lapse

October 27, 2014
George Brooks
HUD believes the program’s initial objectives have been attained and that prudence and vigilance are again called for to prevent abuses.
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Fannie Shareholders (Pre-Conservatorship) will Reap $170 Million from Settlement

October 27, 2014
Charles Wisniowski
The investor-plaintiffs claim that Fannie and two of the company’s former executives made false and misleading statements about the mortgage giant’s internal controls and its exposure to subprime.
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Plenty of Investors are Eyeing Non-Agency Space, Even PIMCO

October 27, 2014
Paul Muolo
For a bond investor such as PIMCO, the attraction should not come as a total surprise.
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Around the Industry

October 24, 2014
FHA to Host First Briefing Session on the First Installment of the Single Family Policy Handbook. The FHA will have a webinar on Nov. 6, 2014, from 2 p.m.-3 p.m., for stakeholders in connection with the first completed section of the Single Family Housing Policy Handbook, the Origination through Post-Closing/Endorsement for Title II Forward Mortgages (Origination through Post-Closing). The new handbook is designed to make it easier for stakeholders to do business with the FHA and support greater access to mortgage credit for qualified borrowers. Once fully completed, the handbook will contain all FHA origination and underwriting policies that lenders use in making FHA-insured loans. The FHA published the first section of the handbook on Sept. 30, which becomes effective for FHA case numbers assigned on or after June 15, 2015. The agency urged lenders to ...
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