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Home » Mortgage Servicers May Be on the Cusp of a New Era But Borrower Satisfaction Suddenly Takes a Hit
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Mortgage Servicers May Be on the Cusp of a New Era But Borrower Satisfaction Suddenly Takes a Hit

August 17, 2017
With the troubles from the financial crisis fading in the rear-view mirror, the residential mortgage servicing industry could be on “the edge of glory,” if companies can elevate their game and keep it at a high level, according to analysts with S&P Global Ratings. “The financial crisis left mortgage servicing hanging on a moment of truth,” they said in a new report. “This led to substantial changes in the industry in the past 10 years, the effects of which are still being felt today.” The changes included...
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