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Inside the CFPB

January 18, 2022

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Consumer Complaints About Mortgages Fall in 4Q21

Mortgage-related gripes filed with the CFPB declined in the fourth quarter, but complaints regarding loan modifications were up double digits. (Includes two data charts.) Read More

CFPB Critical of Credit Agencies’ Responses to Complaints

The three national credit reporting agencies’ poor response to consumer complaints raises serious questions about their intentions, the CFPB said in a new report. Read More

Mixed Feedback on Small-Business Loan Data Proposal

While both industry and consumer groups generally support the proposed rule’s objectives, they want the CFPB to reconsider some definitions and reporting of certain discretionary data points. Read More

Extent of Small-Business Loan Data Collection Debated

While industry trade groups want fewer companies and products to fall under the scope of the proposed small-business lending data collection rule, consumer advocates mostly want the opposite. Read More

Urban Institute Report Shows Challenges in Adding Race to CRA

UI researchers said regulators should either “blend” minority neighborhoods and borrowers into Community Reinvestment Act lending measures or give extra credit for lending to minority LMI communities or borrowers. Both approaches come with problems. Read More

FDIC Action Led by Chopra Risky, Attorneys Suggest

Attorneys expressed dismay over how a procedural disagreement tied to a request for comment morphed into a partisan brawl over who holds authority. Read More

Ninth Circuit Revives Class Action Against DHI Mortgage

A district court had allowed DHI Mortgage Co. to compel arbitration on employment-related claims brought by a former employee. Read More

CFPB Ombudsman Office to Survey Supervision Entities

The selection of survey participants will be based on the region, product line and entity type and will remain confidential, the CFPB said. Read More

Other News in Brief

HMDA filing period opens; CFPB issues medical debt bulletin; CFPB sues debt collectors; CFPB files amicus brief in MLA lawsuit; OIG releases quarterly work plan. Read More

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